If something on the site is wrong or unclear, or you are unhappy with how your request was handled, send the details through the contact form. Say what happened, which page or request it involves, and the date. Every complaint is read, and you will get a written reply. Raising a complaint never costs anything.

The site does no roofing work, so it cannot settle disputes over a roofer's workmanship, prices or contract. Take the problem to the roofer first, in writing, and keep copies of what you send and receive.

If that does not resolve it, you can file a complaint about the roofer with the Colorado Attorney General's consumer protection office. If the trouble is with an insurance claim, the Colorado Division of Insurance is the place to ask. Permit or inspection questions go to the office that issued the permit, such as the City of Boulder's Planning & Development Services for homes inside city limits.